Deputy Executive Director

Toho Water Authority
Kissimmee, FL, United States
Position Type: 
Organization Type: 
Experience Level: 
5-7 Years
Degree Required: 
Bachelor's (Or Equivalent)


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General Description
The primary roles of the Deputy Executive Director are to oversee assigned operational activities from an executive level, and assist the Executive Director with planning, coordination and execution of the organization's programs, projects, and policy positions. The incumbent in this position will operationalize Toho’s Vision and strategic priorities through assigned functions by setting goals, establishing performance expectations, facilitating change management efforts, promoting accountability, and developing engagement and buy-in throughout all levels of the organization.  Assigned functions are targeted to the incumbent’s capabilities and experience considering the following general areas of utility planning and management: 
  • Water resource and water supply planning 
  • Infrastructure master planning
  • Utility infrastructure renewal, replacement, and asset management
  • Intergovernmental and regional stakeholder partnerships
  • Development program planning, standards, and administration oversight (residential and commercial) 
  • Regulatory and compliance program development and negotiations
  • Technology and data management (i.e. GIS, CMMS) programs
  • Customer service delivery approaches and technology solutions
  • Administration, review and negotiation of contracts, agreements and legal matters
  • Negotiation and administration of contracts, agreements and other legal matters

The Deputy Executive Director will be expected to build strong relationships with both internal and external stakeholders and promote an organizational culture that delivers high performance results through an engaging, communicative, and collaborative approach.  This position requires a high degree of independence, effective communication and strong leadership skills. The incumbent selected will be required to lead and facilitate simultaneous, complex and time-sensitive initiative projects.  This position reports directly to the Executive Director

Deputy Executive Director Brochure (Download PDF reader)

*Prior applicants need not to reapply


Essential Functions
  1. Lead, develop and mentor staff throughout the organization to promote employee engagement and improved organizational capabilities.
  2. Identifying improvement areas and developing solutions to complex matters associated with the Authority’s business with a focus on assigned functional areas.
  3. Identifying, designing, and implementing operational and technical process enhancements including development of KPIs and other measures to monitor performance results.
  4. Developing significant work products of high technical quality.
  5. Leading and participating in workgroups, committees, boards and Authority meetings as assigned.
  6. Reviewing, critiquing and approving analytical work products and reports for accuracy, sufficiency and compliance with established standards and policy.
  7. Creating, reviewing, negotiating complex contracts, agreements, and legal matters with the development community and contract vendors.
  8. Monitoring and advising on water sector developments and best practices.
  9. Participating in the development, drafting and evaluation of proposed changes to statutes, regulations and policies.
  10. Representing the Authority at interagency meetings, legislative hearings and other forums.
  11. Plans for the organization by receiving, preparing, and submitting various records and reports; facilitating in the preparation of the governing board agenda; developing and overseeing budget; reviewing purchasing and procurement operations; leading and supporting programs; and overseeing and participating in policy development.
  12. Coordinates intergovernmental relations by coordinating activities with departments, developers, etc. and maintaining intergovernmental relations with city, country, etc.
  13. Assists the Executive Director in collaborating with departments to develop, implement, monitor, and revise work plans in alignment with the Strategic Plan objectives.
  14. Manages special projects related to items of interest to both the Executive Director and Board of Supervisors.
  15. Works independently to resolve issues as needed and advance initiatives identified in the Strategic Plan.
  16. Acts as Executive Director when necessary by managing inquiries and complaints; evaluating hiring and termination of personnel; and monitoring arbitration and mediation of issues.  


Minimum Qualifications     
  1. Bachelor's degree, with a focus on Engineering, Project Management, Environmental Science, Business Management or related area.
  2. Minimum five years of experience in a senior leadership role with a focus on advancement of strategic initiatives or planning and development.
  3. Supplemented by two years of experience within the utility industry, public sector or other related industry.
  4. Any combination of education and experience, which demonstrates ability to perform effectively, may be substituted.
  5. Must possess and maintain a valid State of Florida Class E Driver's License.


  1. Professional Engineer, Certified Project Manager, or Certified Public Manager
  2. Master’s degree 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and walk to a significant degree; use hands to operate tools or feel, and talk or hear. The employee is frequently required to pull, push, kneel, bend, squat, crawl, and twist. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Environmental factors include outdoor conditions; rugged terrain, slippery surfaces, varying weather, including, heat, cold, dry, wet weather. In addition, noise, darkness, brightness, vibrations, traffic, biological agents, chemicals, gas/ fumes, magnetic fields, or congested area. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.