WASH Specialist (Cluster Information Management)

United Nations Children's Fund (UNICEF)
Bangui, Central African Republic
Position Type: 
Organization Type: 
International Organization
Experience Level: 
Mid-Level (5-7 Years)
Degree Required: 
Bachelor's (Or Equivalent)
Languages Required: 


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. 

The Central African Republic is going through complex humanitarian crises since 2012. To learn more about UNICEF work in the Central African Republic, please visit the country site at:  https://www.unicef.org/infobycountry/car.html

How can you make a difference?

UNICEF is the Cluster Lead Agency for the WASH Cluster in CAR.


The WASH Specialist (Cluster Information Management) is a core Cluster Coordination team member.  The purpose of this post is to manage the collection, analysis and sharing of information that is important for the WASH Cluster participants to make informed (evidence based) strategic decisions.




Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results:

- Respond to the Cluster/Sub-Cluster participants’ needs for information.
- Adapt existing in-country IM approaches for collecting, analyzing and reporting Cluster/Sub-Cluster activities and resources, and identifying information gaps.
- Establish and maintain information databases that consolidate, analyze and report/disseminate information critical to decision making.
- Maintain monthly reporting from Cluster/Sub-Cluster participants, including 5Ws (‘Who does What, Where, When and for Whom?’ databases).
- Support the estimation of spatial and temporal gaps, overlaps and coverage of Cluster/Sub-Cluster activities and projects.
- Work with Cluster/Sub-Cluster participants to identify information gaps at national and sub-national levels and propose ways to bridge those gaps
- Work with the OCHA IM Specialist to develop appropriate supportive strategies.
- Use GIS mapping for map production and geographic data management
- Adopt and promote the use of global standards for IM for inter-operability.
- Manage flows of information and dissemination in an appropriate way, including website management.
- Manage an inventory of relevant documents on the humanitarian situation.
- Support the development and analysis of needs assessment and monitoring programmes
- To provide IM leadership in assessments and monitoring, including joint assessments and training.
- Lead on the preparation of SitRep inputs with emphasis on Cluster/Sub-Cluster plans, targets and achievements.
- Develop and strengthen IM capacity through the training
- Contribute to the core Cluster/Sub-Cluster functions
- Where there is both a national and a sub-national cluster, the post holder will ensure that there is effective communication, reporting, engagement and coordination between the two levels.


Core cluster functions:


1. Supporting service delivery

- Provide a platform to ensure that service delivery is driven by the agreed strategic priorities
- Develop mechanisms to eliminate duplication of service delivery


2. Informing strategic decision-making of the HC/HCT for the humanitarian response

- Needs assessment and gap analysis (across other sectors and within the sector)
- Analysis to identify and address (emerging) gaps, obstacles, duplication, and cross-cutting issues.
- Prioritization, grounded in response analysis


Planning and strategy development


- Develop sectoral plans, objectives and indicators directly support realization of the HC/HCT strategic priorities
- Application and adherence to existing standards and guidelines
- Clarify funding requirements, prioritization, and cluster contributions to HC’s overall humanitarian funding considerations (Flash Appeal, CAP, ERF/CHF, CERF)
- Advocacy
- Identify advocacy concerns to contribute to HC and HCT messaging  and action
- Undertaking advocacy activities on behalf of cluster participants and the affected population
- Monitoring and reporting the implementation of the cluster strategy and results; recommending corrective action where necessary
- Contingency planning/preparedness for recurrent disasters whenever feasible and relevant.
- Accountability to affected populations


Job Grade Factors


- Manage, lead and support overall functions of IM for a small to medium – size Cluster or sub national Cluster. 
- Accountable for facilitation and coordination of all or most of functional areas, including tracking implementation and follow-up of IM activities. 
- Act as a technical expert for IM functions in the WASH Cluster.
- Provide technical support and quality assurance for the WASH cluster
- Monitor and analyse performance, and make technical evaluation and reporting on important issues.
- Act as coach and trainer for the IM capacity development function.


Qualifications & Experience


1. Academic Qualifications


Advanced university degree, in either data management or associated disciplines, with significant experience in WASH;

OR in public health / WASH or associated disciplines, with significant experience in Information Management.

A first-level university degree in a relevant field with additional two years of experience may be accepted in lieu of an advanced degree.

Formal training in cluster Information Management is an advantage.


2. Work Experience

A minimum of 5 years progressively responsible humanitarian work experience with UN and/or NGO, including IM in the first phase of a major emergency response relevant to the cluster.
Extensive work experience outside the humanitarian sector which is relevant to this post may be considered as a replacement for humanitarian experience.


3. Languages requirement


Fluency in English and French is required. 




1. Core competencies:


- Strong understanding of logical framework approach and different types of indicators (baseline and output especially), basic understanding of the project cycle management (especially monitoring and evaluation steps) 
- Good understanding of humanitarian approach, humanitarian reform, transformative agenda and roles of each humanitarian actor (Government, UNOCHA, Clusters, organizations)
- Basic understanding of Clusters in emergencies to be able to engage with cluster participants; understand their cluster-specific IM needs and respond to those needs in a timely manner
- Proactively build trust, establish, and maintain effective working relations, and share ideas through IM networks and promote synergies with other clusters with a respect for diversity
- Diplomatic skills and able to establish excellent working relations with partners in order to collect information. Understanding of the data and information virtuous cycle
- Facilitation and capacity-building skills
- Ability to perform several tasks in a timely manner with a focus on quality
- Communicate key messages effectively to different audiences: tailoring languages, tone, style, and format to match audiences; actively listens to perspectives of stakeholders and team members; interpreting messages and respond appropriately; speaking and writing clearly and efficient; and makes presentations in public with confidence
- Strong interpersonal, team work, and self-management skills, as well as mature judgment
- Ability to perform well under pressure


2. Technical competences


- Understands key technical issues for the cluster sufficiently well enough to be able to: engage with cluster participants; understand their cluster-specific IM needs.
- Excellent knowledge of MS Excel or MS Access (e.g. pivot tables and functions); proven technical expertise for managing data capture and storage, for analysing diverse datasets, and presenting information in understandable tables, charts, graphs and reports; knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform); proven skills in using map-making packages, data visualision (e.g. Tableau), web design and software development are an asset.
- The ability to lead assessment processes is an advantage


UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at


UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

* The successful candidate for this emergency recruitment MUST be available to commence work within 31 days of receiving an offer.

* Please note that is a non-family duty station.

Employment is conditional upon receipt of medical clearance, any clearance required, the grant of a visa, and completion of any other pre-employment criteria that UNICEF may establish. Candidates may not be further considered or offers of employment may be withdrawn if these conditions are unlikely to be met before the date for commencement of service.

Opening Date Tue Sep 03 2019 10:00:00 GMT+0200 (Central European Summer Time) W. Central Africa Standard Time
Closing Date Wed Sep 18 2019 00:55:00 GMT+0200 (Central European Summer Time)