Director (Water Infrastructure Management)

City of Toronto
Toronto, ON, Canada
Position Type: 
Organization Type: 
Experience Level: 
Not Specified
Degree Required: 
Bachelor's (Or Equivalent)


Please note: this job post has expired! To the best of our knowledge, this job is no longer available and this page remains here for archival purposes only.

Are you a confident, innovative decision-maker with a track record of delivering complex, high-profile projects with demanding timeframes in a multi-stakeholder, engineering services environment? Can you lead by example in developing and implementing best practices in asset management? If so, take your career to the next level – join the City of Toronto.


Reporting to the General Manager, and as a member of the Senior Management Team of the Toronto Water Division, you will be accountable for the development and implementation of Division-wide strategies, policies and systems related to the preservation and enhancement of water, wastewater and stormwater infrastructure for the City of Toronto, relating both to plant and to linear assets. As Director of Water Infrastructure Management, you will also lead all services related to asset management through the coordination of capital program planning, budgeting and monitoring.


Major Responsibilities:

Your primary responsibilities as Director of Water Infrastructure Management will be varied, but you’ll be expected to:

  • Direct and coordinate all activities by delegating management responsibility to Section management staff
  • Lead and motivate a diverse workforce, ensuring effective teamwork, high standards of work quality and organizational performance, and continuous learning, and encouraging innovation in others
  • Provide leadership and establish partnerships with clients, external consultants, and members of Council, the public, unions, etc., to address and resolve conflicting demands and problems from various stakeholders and foster effective partnerships while balancing corporate interests
  • Be responsible for the development and maintenance of a systematic asset management approach (comprehensive inventory, ongoing condition assessment, needs assessment, prioritization, decision impact analysis, monitoring and feedback, etc.), life cycle analysis, technical studies and assessments, best practices, benchmarking, development standards, development review, etc.
  • Be responsible for the stewardship of the long-range sustainability of the assets involving strategic, high-level planning and policy development, and recommend priority needs for short- and long-term improvements in support of growth objectives of the City, the Official Plan and in compliance with all regulatory requirements
  • Assess risks and set priorities for asset replacement or rehabilitation by developing and managing a capital programming framework, decision-making tools and priority matrices to ensure improvements are undertaken in the most cost-effective manner
  • Lead the coordination of capital program planning, budgeting and monitoring with other City divisions, Agencies, Boards, Commissions, utility companies and other stakeholders
  • Develop capital program monitoring tools and systems, and performance measurements, to monitor the performance of all divisional capital projects
  • Develop and monitor the Division’s annual capital budget and future year needs projection, and ensure that program expenditure are committed and controlled within approved authorizations
  • Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures
  • Develop, recommend and administer the annual budget for the Section, and ensure that expenditures are controlled and maintained within approved budget limitations
  • Liaise with external groups, such as Provincial Ministries, the Conservation Authority and watershed groups
  • Represent the Division on various committees and associations
  • Represent the City on national and international committees, and make presentations at seminars and conferences

Key Qualifications:

Your application for the role of Director, Water Infrastructure Management must describe your qualifications as they relate to:

  1. Post-secondary education in a discipline pertinent to the job function (e.g. Business Administration, Engineering, Finance, etc.) or an equivalent combination of education and experience.
  2. Extensive senior-level experience in the management of complex, high-profile, multi-stakeholder projects which require delivery under demanding timeframes and conditions, in an engineering services environment.
  3. Extensive experience with large-scale system planning in a municipal context, including asset management renewal, and the ability to provide leadership in the municipal development application process.
  4. Effective decision-maker with a track record demonstrating innovation and results-oriented leadership, fiscal accountability, customer service orientation, and the ability to promote and foster teamwork, and establish an environment which provides the capacity for staff excellence.
  5. Extensive financial experience, including working with operational and capital budgets, along with an in-depth understanding of the service and financial issues facing large municipal organizations, including service delivery, policy development, strategic and service planning, financial and project management, performance measurement and the development of best practices.
  6. Extensive experience preparing comprehensive reports and presentations, and analyzing, interpreting and summarizing information for the purpose of presenting and supporting strategic, service and financial decision-making.
  7. Ability to lead Class Environmental assessments for municipal infrastructure projects.
  8. A strong commitment to the organizational values of diversity and inclusion, with the ability to cultivate an innovative workforce of high-performing professionals in a positive service delivery culture, and to handle labour relations in a unionized environment.
  9. Highly developed communication and interpersonal skills with the ability to negotiate, resolve conflict, problem-solve and interact with all levels of the organization to forge effective internal and external relationships.
  10. Excellent strategic, lateral thinking, planning, analytical, and problem-solving skills with the capacity to effectively plan, develop, implement and undertake special projects.
  11. Ability to establish effective and collaborative working relationships with all stakeholders, employees, client divisions, outside agencies and/or politicians and other levels of government, and build effective relationships within a large, diverse, multidisciplinary environment.
  12. Ability to lead change within a complex organization while managing stakeholders' needs and interests.
  13. A service and results orientation in order to respond to, and support, client needs, policy and standards in conjunction with operational realities.
  14. Familiarity with relevant government legislation in the area of governance, budgeting, financial reporting, service delivery, employee and labour relations, and occupational health and safety.
  15. Familiarity with Ontario Statutes, including the Ontario Water Resources Act, Safe Drinking Water Act, Environmental Protection Act, Environmental Assessment Act, Nutrient Management Act, Pesticides Act, Clean Water Act as well as the Federal Fisheries Act.

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Director, Water Infrastructure Management within our Toronto Water Division.


Equity, Diversity and Inclusion: The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.


Accommodation:   If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at , quoting job ID #2317622 and the job title.  The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.